Some 9mobile subscribers on Saturday experienced service outage and are unable to connect with loved ones and businesses.
NewsBeatng reports that those who dialled 9mobile lines around 5.10pm on Saturday couldn’t get any connection to the lines.
One Twitter user, @oviosu, took to the social media platform to alert other Nigerians on the situation. He tweeted, “@9mobileng is 100% down.”
One @SoSoamazing_, who wondered what was going on with the network, asked, “Please is everything okay with 9Mobile?”
According to @ij_nnamdi, “Please am I the only one having issues with 9mobile? I’ve literally not had network at all for the last 2 hours.”
In a response to complaints about the network, 9mobile via its Instagram page urged subscribers to be patient, saying the issue is receiving utmost attention at the moment.
“Thanks for reaching out to us. We certainly understand how important it is to have a working network. The issue is receiving the utmost attention and will be sorted out soon. Our sincere apologies,” the post read on Instagram.