BUSINESS

Customers Groan Over Gtbank’s App Poor Service 

 

 

 

 

 

Customers of a fast growing financial institutions in Nigeria, Gtbank, have raised concerns over poor services rendered by the bank’s ICT department on its app.

The customers who took to the social media platform of the bank, to complain about the irritating service of the app, suspected that it was a deliberate act by the financial institution to hold on to their money.

A complainant, adeshewa wrote that Gtbank shut her out and they should update the app to send her otp, another reads, but who asked you for upgrade sef, God since yesterday. This message is from one mopelola_fashion_beauty and lots more degrading comments too numerous to include on this page.

It is however saddening that a seemingly respected and reputable bank like Gtbank would stoop so low to hold their so called precious and values customers by the jugular as regards having basic information into their personal account details.

                     

 

 

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